“I’ve been waiting six days for the contract sign-off.”
Snags in 
Microsoft Teams
To Roger, contracts
Contract approval
- Held up
- 3 people, no names
- Waiting
- 6 days
Reply↵
What stalls work is rarely what you see. We identify and help resolve it.
Join us in shaping work without hold-ups.
Less chasing. More progress.
You only hear about the hold-ups that need you. The rest get cleared at the source. All inside your own tools.
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Work rarely stops all at once. It slows down in small ways: an answer that never comes, a decision pushed to next week, a sign-off nobody chases. Each one is too small to escalate. Together they become the delay. We bring them into the open and get each one to whoever can clear it.
Straight to the one who can clear it
“I need the Q4 numbers by Friday, and I don’t know who has them.”
Snags in Slack
To Tom, finance
Q4 numbers for the report
- Asked by
- 4 people, no names
- Waiting
- 4 days
Reply↵
Snags found who has the numbers, and asked him once
“Launch Friday, or wait for the fix? Nobody will say.”
Snags in Jira
To Sara, head of delivery
Launch Friday, or wait for the fix?
- Held up
- 2 teams
- Waiting
- 2 days
Reply↵
Snags put the decision in front of the one who can make it
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Waiting on you › Customer agreement, Q4 › Contract approval
Contract approval
The customer agreement for Q4 is ready for your sign-off.
Waiting on youSeveral waiting6 days
On itDoneNot mine
Details
Why it mattersWork on the Q4 delivery can’t start until it is signed.
What done looks likeSigned. Snags tells the people waiting.
Activity
Snags found the owner from the Monday plans · 2 days ago
Reminder sent in Microsoft Teams · today
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See it work in your own company
We set it up with you in the tools your teams already use, and you work directly with a founder. Start with one department, and see the four things below happen across the teams in it.
01 · Discover
See what’s in the way
What’s slowing the work shows up where your teams already work.
02 · Understand
Spot what keeps coming up
When several people are held up by the same thing, it becomes one clear item.
03 · Resolve
Cleared at the source
It goes straight to whoever can clear it. Leaders only see what needs a decision.
04 · Learn
Next week runs smoother
See what got cleared, what keeps coming back, and what to change.
